Terms of Service
The Galaxy Store - Website and Mobile App
Last updated: 02 June 2026
These Terms of Service apply to the use of The Galaxy Store digital services, including our website, mobile app, customer account features, WhatsApp support links, repair request forms, policy center, product browsing, and related online features.
1. Acceptance of Terms
By accessing or using The Galaxy Store website, mobile app, WhatsApp ordering, repair forms, or related services, you agree to these Terms of Service. If you do not agree, please do not use our digital services.
2. Use of Website and App
You agree to use our website and app only for lawful shopping, browsing, account, support, repair, delivery, warranty, and order-related purposes. You must not misuse our systems, attempt unauthorized access, submit false details, or interfere with service operation.
3. Accounts and Customer Details
If account features are available, customers are responsible for keeping login details secure and providing accurate information. We may suspend or restrict access if misuse, fraud, or suspicious activity is detected.
4. Digital Features
Our app or website may include features such as product search, Dynamic Island navigation, Ask Last Price, WhatsApp support, Galaxy Wallet, notifications, repair requests, policy center, order updates, and product links. Features may change, pause, or be removed without prior notice.
5. Product and Service Content
Product information, stock, prices, banners, offers, warranty details, and delivery information may change without notice. We try to keep information accurate, but errors may occur. We reserve the right to correct errors and update content at any time.
6. Third-Party Links and Services
Our website or app may link to or use third-party services such as payment gateways, courier services, WhatsApp, Google Maps, Shopify, analytics tools, and notification providers. These services may have their own terms and privacy policies.
7. Notifications and Communication
By using our services, you agree that we may contact you through phone, SMS, WhatsApp, email, app notifications, or other channels for order confirmation, support, delivery, warranty, repair, offers, and important service updates.
8. Prohibited Activities
You must not use our website or app to place fake orders, misuse offers, submit false payment proof, attempt fraud, copy content, reverse engineer, attack, disrupt, or access restricted systems.
9. Service Availability
We do not guarantee that the website or app will always be uninterrupted, error-free, or available. Maintenance, technical issues, internet problems, platform updates, or third-party service issues may affect availability.
10. Suspension or Termination
We may restrict, suspend, or terminate access to our website, app, account features, offers, wallet benefits, or services if we detect misuse, fraud, policy violations, or security risks.
11. Disclaimer
Our website and app are provided on an “as available” basis. We do not guarantee that all content, features, pricing, availability, or services will always be accurate, complete, or uninterrupted.
12. Updates to Terms of Service
We may update these Terms of Service from time to time. Continued use of our website, app, or services after updates means you accept the updated terms.
Contact Us
The Galaxy Store
Email: info@thegalaxystore.lk
Website: www.thegalaxystore.lk
WhatsApp: +94 71 088 8700
Location: Maradana, Colombo, Sri Lanka
This policy may be updated from time to time to reflect operational, legal, platform, payment gateway, courier, or supplier requirement changes.